Labor and Delivery

One of the most confusing and potentially painful aspects of AV is dealing with the charges to deliver, set up, and/or operate your equipment. What is reasonable? What is not? When should there be a service charge? Should it be taxed?

Labor Charges vs. Service Charges

Equipment setup used to be included in the rental fee. However, most hotels now charge either a setup fee or a service fee. You should get charged one or the other, but not both. Whatever it's called, the fee i

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