Know Your Convention Manager

The success of your meeting often comes down to the quality of your relationship with the convention services manager. Here are strategies for building a strong relationship with the CSM.

Build Rapport

Get to know each other before launching into business. Knowing each other's outside interests can be valuable when you're both trying to diffuse a potentially stressful situation.

  • Share experiences, ask about other interests, share latest developments, and ask

Register to view the full article

Register for and gain access to premium content including the CMI 25 Listing, our monthly digital edition, the MeetingsNet app, live and on-demand webinars, and much more.

Already a member? .

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.