Online Meeting Technologies

When did you start managing meetings online? Registering attendees via the Web? Holding virtual conferences? Or more to the point, what online meeting technologies were you using before December 30, 1997?

The timeline of the meeting industry's technical evolution has become a hot topic, as it's central to the patent claims of Software Management Inc., a Pittsburgh-based meeting technology provider that has filed a patent application claiming the invention of 158 different meeting-related online processes. The timeline is important because if a process was in public use more than a year before the SMI patent filing on December 30, 1998, then SMI's claim for that process is invalid.

Many of the major meetings industry associations, including the Convention Industry Council and Meeting Professionals International, began seriously addressing the SMI patent case late this summer after SMI sent royalty invoices to 25 organizations that are potential violators of its patentable claims. The American Society of Association Executives, in fact, put out a call asking members to share records demonstrating the early use or sale of Internet-based meeting management systems.

While the 25 notification letters were sent to associations, corporations using online meeting management processes — particularly processes using the Application Service Provider model — are potentially in violation of SMI rights if its patent application is approved.

Check Your Mail

“We're going very carefully, very legally,” says SMI President Paul Franke. While there are perhaps 2,500 organizations that are potential patent violators, after the first 25 notification letters, the company “halted [mailing the letters] to review the way the industry would react and to answer questions,” says Franke, noting that the letters to individual organizations were preceded by notices to vendors and suppliers sent late last year.

SMI has no right to royalty payments until it holds a patent; however, under the American Inventors Protection Act, the company must notify patent infringers in order to be entitled to royalties that are retroactive from the date its patents are granted (some day in the future) to the application date (August 2001).

There are several issues at hand for meeting organizers. Industry experts are recommending that planners document the history of their Web-based conference practices and examine their contracts with Web service providers.

“Check to see if your agreements with these other parties contain provisions which would cover SMI's infringement claims.… Also, what does your insurance provide?” reads the Meeting Professionals International white paper, written by Jonathan T. Howe of Howe & Hutton Ltd., Chicago.

For organizations that have received written notice, the situation is more complicated. (And perhaps for others as well: According to Franke, “SMI is currently reviewing all notification approaches including ‘notification’ using the trade press.”) As the MPI white paper warns, “Recipients of the SMI letter are faced with a choice of expenditure and risk.” They could pay the invoice — reportedly upwards of $1,000 per event — but it might be a waste since “the requests for payment are speculative. Should there be no patent issue or should a patent issue be in a substantially altered form than the published application, this money will have been paid in vain,” states the MPI white paper. On the other hand, if the patent is granted in basically identical form to the application, recipients of the SMI letter could potentially face “litigation of the most expensive variety,” the MPI white paper states.

Estimates of when the U.S. Patent and Trademark Office will rule on SMI's application range from several months to several years, with the latter being the more likely scenario. Until then, “this is, by all accounts, the lull before the storm,” says Howe's MPI white paper, “and no one is even sure whether the storm will hit.”

Concludes Franke, “At this time, it still appears that SMI is the pioneer in the online convention field and is entitled to the patent in this field, unless verifiable evidence emerges. I may fail in the end, but so be it. That is the process and one we should follow.”


To read the SMI patent filing, go to: [4]

To read more on the SMI patent filing, visit: Convention Liaison Council white paper [5]

Meeting Professionals International white paper [6]

Get more NEWS you can use at our Web site: [7]