WEB WORK

Integrated Knowledge To serve our customers, we not only need to know a lot about their behavior and needs, we also have to be able to draw on the accumulated knowledge and expertise of our organization.

When I mention customer relationship management systems, your internal knowledge and content management systems and practices, and your conferences and other events, I don't imagine that you immediately see these as an integrated, interlocking set of functions. But they are, or can be

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TAGS: Event Tech
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