Teach Your Techies to Connect

Nonsales employees play a major role in the technology sales process, yet their training in customer communication skills is woefully neglected.

The mood, pace, and attitude of the business world have changed. After carefree carousing, the technology sector is living with a hangover.

People who have lived through these business cycles know that things will get better. Good managers understand that this is the perfect time to reposition for greater opportunity. And fo

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