Marriott Goes Back to Business as Usual

Richard B. Green, vice president, industry relations and association sales for Marriott International, says that in the immediate aftermath of the attacks, there were cancellations, and that Marriott was lenient on planners in terms of penalty fees. But since the middle of October, the company has returned to its previous policies.

"The amount of cancellations was obviously expected, but we think that if things stay the way they are, cancellations related to the attacks are finished,"

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