DRIP, DRIP, DRIP. Hear that? That's the sound of your destination management company's profit line draining away. The business of DMCs (providing the local staff and expertise to make your transfers, tours, dine-arounds, and off-site parties a success) is being squeezed as hotels and third parties — and increasingly, both — demand a piece of the action in the form of commissions and referral fees.
“Nobody starts a DMC with the idea of becoming a millionaire,” says Helen Moskovi