Need to figure out how to drum up a hot new software concept? Tired of beating your head against the wall when one department's techie teammates can't seem to play nicely with each other? Charles Kaplan, PhD, has just the thing to help make it all better. Everyone get together and, as the song says, "just bang on de drum all day."
Kaplan, founder of New Haven, Conn.-based RhythmWorks Organizational Development (tag line: "organizational development with a beat") came to his belief in