Airlines and Travel Agencies: A New Relationship?

Airlines and major travel agencies are embarking on a new kind of partnership, said speakers at the Insurance Conference Planners Association Northeast Chapter Meeting at Mohegan Sun in Uncasville, Conn., Jan 8-9.

Alan Krensky, president and CEO of Colpitts World Travel in Dedham, Mass. and Jim Carter, regional sales director Northeast, American Airlines, admitted that the smaller, "Mom and Pop" travel agencies are suffering badly due to commission cuts. However, "we are working close

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