VETS LOSE THE LECTURES

Lots of groups talk about making their meetings more interactive, but the Veterinary Hospital Managers Association in Albany, N.Y., has actually done it. At the VHMA annual management retreat, there are no professional speakers and no lectures. Instead, participants provide the topics and make the presentations. They not only learn from each other's experiences — they sharpen their speaking skills.

During the morning sessions, attendees make short presentations about something they've

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