Sustain the Change

NOW THAT YOU'VE experienced little victories in moving your CME organization to its desired vision, it's time to develop momentum toward achieving your organizational, strategic goals. Harvard business professor John Kotter suggests three steps that can help to sustain the wins and bring about more of the desired change:

  1. Use the credibility

    It is important to share the small victories you've already had with the staff and other stakeholders. It is not enough to

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