Stop Those Surcharges!

Barbara Mastroddi was recently surprised by a new add-on fee while planning a breakfast meeting. “On the hotel's menu for ‘continental-style breakfasts,’ there was a line that read ‘Maximum service time of one hour; with seating add $2.50 per person,’” says the events and communications associate at the Center to Advance Palliative Care in New York. “I had never been assessed such a charge.”

Resort and amenities fees, telephone surcharges, minibar restocking charges, automatic gratuit

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