Real-Time Behavior Change

At the AMA Conference on CME Provider/Industry Collaboration last October, attendees got a hands-on demonstration of a system for training doctors to handle difficult patients. Participants watched videos of patients talking to their doctors and then, using an audience response system, rated the patients by degree of difficulty. Physicians can see how their perceptions compare with their peers' and identify their specific training needs.

But a promising new product called Throughlines

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