Ayuko Kimura-Fay is keeping a close eye on Philadelphia. As the director of meetings for the Washington, D.C. — based American Society of Hematology, she has high hopes that the union situation will see some improvements before her 18,000-plus attendees arrive at the Pennsylvania Convention Center in early December.
But she's doing more than hoping. When she set her meeting budget last January, she increased her labor cost estimate 30 to 40 percent over other years. “However, when I w