FINALLY! HOTELS MAKE AMENDS WITH PLANNERS

Hotels these days are contending with not just a recessionary economy and a wary public, but also some residual hard feelings from planners who long have warned the hospitality industry to play nice — because what goes around, comes around. Here's what some hotel chains are doing to heal the rifts.

Chicago-based Hyatt Hotels and Resorts is simplifying its meeting contracts to make them more user-friendly, says company spokesperson Rafal Karkis. “We're working to make it easier for the

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