E-Mail Etiquette

Consider this: During 1997, the Internet delivered more messages than did the U.S. Postal Service--and that load is expected to skyrocket to more than 7 trillion messages annually by the year 2000.

If you already feel swamped by your burgeoning e-mail box, you haven't seen anything yet! Fortunately, there are ways to remedy this situation. The first step: Become computer and Internet literate. Here are some guidelines for e-mail sanity:

The Rules Are Different Keep it short--E

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