Some were industry experts, some were experienced planners, and some were relatively new to the field. But everyone who participated in this year's ICPA Educational Forum, held July 17 to 19 at the Ritz-Carlton, New Orleans, had something to contribute. Here's a roundup of their collective wisdom and best practices, large and small.

Staff Management: Before the Event

Assign all staff duties before you leave for the meeting, and make sure everyone is aware of what his or her

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