For a company that introduced its brand to the U.S. market only in 2001, ING has become a big name in financial services. Originating in The Netherlands, ING operates in 50 countries and counts 14 million U.S. customers. The company also gained visibility here when it became the first-ever title sponsor of the New York City Marathon in 2003.

Acquiring companies to fuel its growth, ING faced a familiar dilemma — whether to consolidate meeting management in one office or keep everyone i

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