A Planner's Cautionary Tale

It was Shaping up to be Securian's “greatest convention ever,” says Koleen Roach, director, recognition and conference planning, Securian Financial Group, St. Paul, Minn.

The bi-annual National Sales Convention, held May 4 to 7 at the JW Marriott Desert Springs Resort in Palm Desert, Calif., for more than 1,000 attendees, began “flawlessly,” Roach recalls.

But, in what was to become a national news event, things went awry on Saturday, May 6, when two attendees who parti

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