TWENTY YEARS AGO, when I sat down in front of a computer for the first time, my palms were sweating and my heart was beating a mile a minute. I had the same reaction of trepidation and excitement when I sat down in front of a computer on August 10, 2004 — only this time it had a little camera attached to it and I was about to participate in my very first webcast.

Like many people, I have an uneasy relationship with technology. I can't imagine life without my computer. I am comp

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