Forget the Front Desk

What if checking into a hotel were as easy as picking up a rental car? A bellhop would greet you at the curb, swipe your credit card on a handheld device, give you a key, and send you to your room.

A pilot program involving this new technology (known as “point-of-activity computing”), manufactured by Symbol Technologies, has just been completed at the Sheraton Parsippany (N.J.). Danny Hudson, vice president of distributed systems for Starwood Hotels & Resorts Worldwide Inc., says

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