Consider this: During 1997, the Internet delivered more messages than did the U.S. Postal Service--and that load is expected to skyrocket to more than seven trillion messages annually by the year 2000.

If you already feel swamped by your burgeoning e-mail box, you haven't seen anything yet! Fortunately, there are ways to remedy this situation. The first step: Become computer and Internet literate. Here are some guidelines for e-mail sanity.

The Rules Are Different Keep it shor

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