Developing Client Relationships

Members of Lynette Owens & Associates Insurance Advisory board — top-level insurance and financial services executives — spent 10 days in July experiencing some of Hawaii's choicest resorts and trying out the huge variety of activities available to visitors. They also discussed the decision-making process for choosing incentive destinations and learned how to develop stronger client relationships (see box, opposite).

Shenandoah Life's Jim Henson and his fiancé made the most of the

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