On AV: Gazing into the AV Crystal Ball

As the year 2000 has finally arrived (I can't say the new millennium because, as my 15-year-old reminds me, the new millennium doesn't start until January 2001), here are a few predictions regarding AV products and usage in the next few years.

First, technological innovations with computers and Web-based e-commerce will escalate. Anyone not doing initial site searches on the Web or using electronic RFPs will be overwhelmed, as planners will be expected to do more with fewer staffers.

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