Why Wachovia is W.I.S.E.

Wachovia is a Cinderella story in customer service excellence. Headquartered in Charlotte, N.C., with 94,000 employees, Wachovia is the fourth-largest bank holding company in the United States and the third-largest full-service U.S. brokerage firm, with 3,131 financial centers, 5,119 ATMs, and 719 retail brokerage offices.

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