During a Recent roundtable discussion we held with several Boston-area meeting executives, participants spoke of how their departments were under scrutiny. (See our cover story on page 10.) One of them, who oversees both travel and meetings, had made a conscious decision to limit the size of the department.
“I no longer see the value of having a staff of 20 that has become a huge target,” the planner told us. “We aren't a revenue-generating department — and that's how the compa