Treat Employees as Partners

Most companies talk of the importance of employee partnership and treating employees as equals. Few, however, follow through.

Not so at Starbucks Coffee, Seattle, Wash., the phenomenally successful coffee chain that has taken the country by storm. With more than 1,300 retail stores and 26 major airport locations, as well as a thriving mail-order and direct sales business, more than two million people drink Starbucks coffee each week. Sales have grown an astonishing 65 percent a year i

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