Is There a Good Way to Break Bad News?

Everyone has their layoff horror stories. About the company that videotaped the news and mailed a copy of the tape to every laid-off worker's home. Or the company that announced people's names over the loudspeaker as they were called in one by one to be laid off.

There was the company that sent an e-mail around laying people off, and then compounded the problem by telling the employees that they were to blame for the problems that led to the layoff. “The message these poor people got

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