Show Them the Money

Cash awards are not perfect, but in some instances, they fit perfectly.

While some managers argue that cash will be used by employees to do only one thing — pay bills — others are using cash, gift certificates, and debit cards to reward all kinds of behavior in their companies.

For example, Premier Incentives, Marblehead, Mass., designed an incentive for a New York — based drugstore chain that targeted three employee trouble spots: customer service, cash drawer manageme

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