Say It with More Than Flowers

Most everyone likes to be thanked with flowers, but why not get creative with it?

For example, Dave Baldwin, manager of management development training for Abbott Laboratories, Abbott Park, Ill., tells how he gave a bouquet of flowers held together with a watch to an associate who delayed her vacation when the department needed her. The employee wears the watch as a badge of honor to this day.

In another instance, a student nurse volunteered to handle a class emergency. When s

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