Tip of the month Planning a luncheon meeting? Consider a breakfast meeting instead. Why? No alcohol is served; minds are fresh; there's a built-in deadline (people have to get to work), and it's the first activity on everyone's agenda.

--The Concise Guide to Executive Etiquette, by Linda and Wayne Phillips, as cited in The Working Communicator

Book of the month Sometimes a little fun helps break the ice--and also teaches attendees something. That's the objective of the 50 exer

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