One Size Does Not Fit All

Take the time to survey employees on what kind of recognition matters to them.

A while ago I had the privilege to work with a division of Johnson & Johnson, a great company with a strong sense of values. One of its innovative ideas was to survey employees in depth about which of its recognition programs they valued most. The results of the survey were revealing.

Most surprising was that many employees did not consider years-of-service awards as a f

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