High-Tech and High-Touch

Companies take people out of the office to get them away from it. But if there's Internet connectivity in every room, do you want your people online the instant they check in? If they can replicate their offices in their guest rooms, will they constantly be distracted by work?

That's the challenge faced by Robert Johns, general manager at The Center for Executive Education at Babson College and technology committee chairman for the International Association of Conference Centers. As J

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