Front lines


To the Editor,

The statement in your December editorial: “Incentives have never been considered a valid business tool — until now” is not accurate. Our company is paid based on the ROI of our incentive programs — and that has been our practice for the past 14 years. It's our mission to change the way incentive companies are paid. We support that they be paid for the incremental improvements they add, in measurable financial terms, for customers

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