Facing Change: A monthly snapshot of our readers

What is the greatest change you've faced in the past year? Tracey Lane manages 400 meetings a year--all with an average turnaround time of two months. On top of that, she has had to contend with the seller's market.

"In the past year, the demand for hotel rooms has often been higher than the supply. It has been difficult to find space that fits our needs at cost-effective rates," says Lane, manager of group travel and conference management for Lucent Technologies, the Murray Hill, N.J

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