What you should know about using and reading body language in business.
Seven Tips for Better Body Language
Psychologists claim that the impact you make on others depends on what you say (7 percent), how you say it (38 percent), and your body language (55 percent). Since how you sound also conveys a message, 93 percent of emotion is communicated without words. The signals that you send nonverbally suggest attitude, understanding, empathy, and ethics.