Bigger Doesn't Always Mean Better

The best recognition efforts often start small and build over time. Take, for example, the Reward of Excellence program at Herbalife, the health and nutrition company based in Los Angeles.

It all started when the distributor services department at Herbalife decided that it wanted to increase the amount of recognition being used and find a better way for employees to recognize one another. The department heads looked at various incentive suppliers, called references, and finally select

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