Attrition vs. Privacy Rights: A Delicate Balance

The biggest challenge to hotel guests' privacy rights may not come from government investigators fighting terrorism. It may instead be from attrition charges. With sizeable attrition bills becoming commonplace, many planners are requesting that hotels provide information about their guests to ensure that all meeting attendees are properly counted.

Consider this common scenario: A planner signs a hotel contract committing to use 1,000 rooms, with 10 percent permitted slippage. After th

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