Corporate Meetings & Incentives: Is the industry in crisis?
Mitchell: Look at the statistics. Last year [U.S] airlines carried 769 million passengers, and that's projected to increase to a billion by 2015. And we're already gridlocked. Look at what happened to those passengers when the American Airlines flights were canceled. [In April, American was forced to cancel thousands of flights because of safety inspections.] There were no extra aircraft, no extra seats with