Advice from the Trenches

Backup plans are the secret to a successful event, and an e-meeting is no exception. George Bernard Shaw once said, “If history repeats itself, and the unexpected always happens, how incapable must man be of learning from experience.” I've learned many e-conferencing lessons the hard way, and here's a rundown of some I wouldn't want to repeat.

How solvent is your supplier? — Imagine your meeting room burning down the week before your event. This virtually happened to me. My web

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