In September, I teamed up with others in the meetings industry—Susan Sarfati, CAE, CEO of High Performance Strategies; Heather Burkee Scherer, president of ATC Travel Management; Neal Couture, director of government procurement law and business p...
Virgin America's Protein Plate mealEvery year the Diet Detective (Charles Platkin, Ph.D.) calls the airlines to request nutrition information for the foods they serve economy-class passengers on domestic flights, and turns this information into a...
In sales, you’re only as good as your last sale. In meeting planning, you’re only as good as your last meeting. Or so it seems. There is immense pressure to deliver more, better, faster, and with less...
According to a recent survey of 804 travelers, meeting planners aren’t the only ones with a bone to pick about Wi-Fi fees—nearly three-quarters of travelers who got dinged for airport or hotel Wi-Fi fees were not happy about it. The survey, condu...
Meeting planners need more than a dollop of good sense to keep their attendees safe and satisfied at the banquet table. It takes a proactive approach to meal planning, making sure to understand and communicate participants' needs and legal rights...
Ibtm world, formerly known as EIBTM, opened its 2015 conference at the Fira de Barcelona November 17 with an announcement that the conference has signed an extension to its partnership with Barcelona and the convention center for the foreseeable ...
People have many reasons for becoming dissatisfied with their jobs, but how often do they take the time to look within to uncover the roots of their dissatisfaction? Here are some strategies that can help people to identify, and then stop the...