face2face

Language matters part 2: You are what you e-mail

Cara has a great post on Fully Committed about how important it is to pay attention to your writing/spelling/grammar when e-mailing with clients. Can I just say a resounding "yes!" to everything in her post? (Though of course I'm guilty of not spell-checking or having anyone else read my blog posts before I publish them, much less my e-mails. Hmm.)

As sort of a followup to my post last week about cussing becoming a norm, my question is: I know language always has and will continue to evolve, but are our societal norms changing to the point where txtspk is appropriate for business communications and cursing is OK because we see it on TV, in our celebrities, and even our politicians?

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