face2face

Going radio-active again

Wish me luck--Dave McCann and Rob Carey, both from Meetings News, will be joining me and host Bill Wulff on MeetingsRadio next Wednesday. We'll be talking about customer service (Bill asked me to participate after reading Customer service or lack thereof earlier this week), and all the fees and gratuities that have been proliferating like proverbial bunnies in spring. Should be interesting--I don't know Rob, but I have had a few conversations with Dave and have a lot of respect for him. It should be interesting, to say the least!

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