"Always have a lower-tech, Plan B alternative for your audiovisual needs."
--Jeff Loether, Electro-Media Design, Ltd.
"Get to know your U.S. embassy in the country where your meeting is. Bring them a box of Oreos and they will love you forever."
--Carolyn Blackburn, Shangri-La Hotels International
"Don't ask for references, ask the party for contacts at the last five groups they have worked with."
--Jonathan Howe, Howe & Hutton