CLAUSE: No Room at the Inn

In an effort to maximize their revenues, hotels regularly sell more hotel rooms than they have for a given night. This concept of “yield management” is based on sound business principles. Principled or not, this is no comfort to the meeting planner whose attendees are “walked” to another hotel.

EFFECT: No Clause, No Resource

If there is no clause, the meeting planner should add one. One negotiation tack is to specify that the hotel wil

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