Program Notes

Several months ago I wrote an editorial about how the attendees at the Professional Convention Management Association's annual meeting this year simply could not get enough information about attrition. Any session on the subject drew a bulging, questioning audience — you would never know it was a January meeting in Miami Beach.

As Conferon's Bruce Harris says in our cover story (page 40), these days the stakes are high when it comes to attrition. He advises planners to cut their room

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