The Trend Toward Daily Service Fees Prepare your attendees for a new charge on their folios at some resorts: a daily service fee. While it may sound like one more aspect of the seller's market squeeze, resort staffers say they instituted the fees to help, not hurt.
"We kept getting a lot of complaints," says Christopher Pipes, CHSP, director of association sales, The Broadmoor, in Colorado Springs. "Clients felt like they were being nickeled and dimed every time they turned around. A