NEW KID ON THE BLOCK?

Scrambling for new profit opportunities to make up for lost business in the wake of the airline commission cuts, many smaller and regional travel agencies are launching meeting and convention divisions. While mega-agencies have long maintained a meeting department, this newest foray into the industry by smaller agencies is stirring up resentment among meeting planners.

But as organizations shed their on-staff planners and outsource their meetings to a travel agency that may be relativ

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