INTERVIEW: From Scratch

Pamela A. Troop, director of meetings operations for the American Society of Association Executives, is working with a clean slate, so to speak. She began with ASAE in September 2000, right after ASAE's annual meeting in Orlando. And all four members of her meeting department staff are new, too. For a meeting professional with 23 years of experience on both sides of the fence - planner and supplier - what could be more exciting than building a team from the ground up to face the challenges of