Technology, Attrition, and Commissions Key Issues at PCMA Meeting The future is not about either/or. It's about and/both. It's about abundance, not scarcity," espoused technology guru Daniel Burrus at the opening session of the 43d annual meeting of the Professional Convention Management Association. Held in at the Walt Disney World Dolphin Hotel in Orlando, the January meeting drew a record 2,691 registrants, including 1,342 suppliers.
Burrus urged the audience to integrate new elect